Someone at the harbour office reads every message, start to finish.
| What it is regarding | Harbour office inbox |
|---|---|
| Support and bugs | [email protected] |
| Safeguarding or steady-play worries | [email protected] |
| Privacy requests | [email protected] |
The harbour office cannot step in on accounts held with real-money gambling firms. For gambling support, the National Gambling Helpline is free to call on 0808 8020 133.
Only adults of 18 and over come down the quay steps at Pilchard Quay. Every water is played with virtual coins of no monetary value, and those coins are never bought, sold, withdrawn or exchanged. The harbour office keeps no coin counter and no payment page, puts up no prize of real-world value, and success here does not imply future success at real-money gambling.
Worried where gambling is taking you? Free and confidential: National Gambling Helpline 0808 8020 133, open through every tide, day and night · BeGambleAware · GamCare · Jowan’s harbour rules for steady play